Privacy Policy

Effective Date: July 1, 2026

At Golden Rule Cleaning Co., we value your privacy and are committed to treating your personal information with the same care and respect that we treat your home. This Privacy Policy describes how we collect, use, and protect your information when you visit our website (www.goldenrulecleaningco.com), request a quote, or book our services.

1. Information We Collect

We only collect information that you voluntarily provide directly to us or that is necessary to fulfill and document our services. This may include:

  • Name, Mailing/Billing Address, Email Address, and Phone Number.

  • Details about your home or service requirements.

  • Photographs and Media: This includes photos you send to us for quoting purposes, as well as photos taken by our team members on-site.

2. How We Use Your Information

We use the information and media we collect strictly to operate our business and serve you, including to:

  • Provide custom cleaning quotes and process bookings.

  • Send service updates, operational reminders, and appointment details.

  • Send marketing materials, newsletters, or promotional offers if you have opted in to receive them.

  • Respond to your customer support inquiries or job applications.

  • Internal Documentation: Our team takes internal photographs of properties to document the quality of our work, verify completion, note pre-existing damage, or assist with team training. These photos are securely stored within our internal operations software.

  • Marketing and Social Media: We may occasionally use clean, non-identifying "before and after" or results-oriented photographs for marketing and social media purposes.

3. How We Share and Protect Your Information

We do not sell, rent, trade, or share your personal data, phone numbers, or photographs with any third parties or affiliates for their own marketing or promotional purposes.

Your information is only shared with our trusted internal operational software providers (such as Jobber, Applause, or Mailchimp) solely to fulfill the services, automated scheduling updates, and communications you have explicitly requested. These platforms are contractually barred from sharing or using your data independently.

  • Photography Privacy: To protect your privacy and security, any photograph shared publicly or on social media will be strictly non-identifying. We will never publish photos that display family pictures, sensitive personal belongings, mail, house numbers, or street views that could identify the location of your home.

  • Software Processing: Your information and internal photos are shared strictly with our trusted operational software providers (such as Jobber) solely to fulfill and log the services you have requested.

4. SMS / Mobile Messaging Privacy Policy (Carrier Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above data categories exclude text messaging originator opt-in data and consent; this mobile marketing information and consent will not be shared with any third parties or software providers for their independent use.

5. Your Choices and Opting Out

  • Emails: You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email we send.

  • Text Messages: You can opt out of text messages at any time by replying STOP to any text message received from us.

6. Contact Us

If you have any questions regarding this policy or your personal data, please contact us by phone at: 828-276-2464 or email us at: hello@goldenrulecleaningco.com.